Electronic Document Management for the Shipping Industry

For every import and export transaction a shipping company carries out, there is a raft of accompanying paperwork. From the Bill of Lading through to the final invoice, every stage of the process is documented and filed and has to be stored in case any queries arise regarding a shipment.

As business increases, so does the paperwork and not only does storage space become an issue but the time spent manually searching for files can have a serious impact on the level of customer service. Also, the longer it takes to resolve a customer query, the greater it affects a company’s cash flow.

The IPC Group has first hand experience of the intrinsic problems of a paper based shipping company and can provide a range of solutions to suit the client’s requirements:

• Bureau scanning of import and export files
• Electronic document management systems to capture and store all paperwork (including HR Records and Accounts documents)
• Full workflow systems for departments to carry out processes electronically (including invoice approval)
• Email archiving software for compliance
• Physical document storage

For further information please call us freephone on 08081 45 46 47.