Blog archive


Improving the patient experience in the NHS – how can electronic document management help?

Wednesday 20 October 2010 09:45

One of the five national priorities set out in the NHS Operating Framework is to improve the patient experience. The sharing of critical information between GP’s and clinicians ensuring that the most up to date patient record is consulted can greatly enhance the comfort and confidence of a patient and this has become a high priority across the whole of the UK healthcare service.

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Why should digital pen technology be used to produce property inventory reports?

Monday 11 October 2010 09:26

Property inventory reports record details of rented accommodation such as the type of property, fixtures and fittings in place, meter readings and decorative order etc. There are normally two reports produced – a check in and a check out report. Traditionally, property inventory reports are completed using pen and paper.

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What is the best way to manage software licence renewals?

Thursday 7 October 2010 09:19

Many companies lease systems and software on an annual basis and have to find a way of keeping track of renewal dates. Unfortunately, many software suppliers fail to notify customers of renewal dates and either continue to take direct debit payments or disable the software when payment is not received on time.

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How can companies cut costs on rented business premises?

Thursday 23 September 2010 09:14

A recent survey has shown that many organisations only need half the office space they currently occupy. If a business property lease is due for renewal, it is worth considering the possibility of downsizing to smaller premises and saving money on rates, rent and other overheads.

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How can a Contracts Management System help to save money?

Tuesday 14 September 2010 09:11

Missed deadlines and renewal dates for contracts can cost a business dearly. Duplication is also an issue when multiple departments have agreements with several suppliers for the same service. For every vending machine, photocopier and company car, there will be a contract or agreement and to manage and control the processes and documentation manually can be a nightmare.

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What challenges does document management present to HR departments?

Wednesday 8 September 2010 09:39

Personnel records very often have to be accessed both by field workers and central management and sometimes at the same time. Sending files by mail or by fax can raise the risk of inadvertent disclosure and/or lost documents.

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What is a digital mailroom?

Tuesday 31 August 2010 09:00

A digital mailroom operates in a similar way to the traditional mailroom inasmuch as post is received, opened and distributed. In a digital mailroom

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What are the key elements to consider when preparing a business case for an EDM project?

Thursday 26 August 2010 12:41

The first requirement for any business case put forward to promote the implementation of an electronic document management system is to prove that cost savings will be made. The easiest way to do this is to focus, initially, on one department such as Finance and select one process for example, invoice approval

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Why has ISO produced two draft standards on a Management System for Records?

Thursday 19 August 2010 11:00

There are two new standards out for public consultation which relate to archives/records management: ISO/DIS 30300 Management System for Records – Fundamentals and vocabulary ISO/DIS 30301 Management System for Records – Requirements

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How can electronic workflow help a centralised HR department?

Thursday 12 August 2010 13:00

It is not uncommon for businesses with sites in several different locations to have a centralised HR function, usually at Head Office. This, however, can present challenges in terms of acquiring up to date information on employees. Take retail, for example, where there is a high turnover of staff.

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